Change Municipal Web Filtering Settings: LoiLoNote School's Domains
Web Filter Exceptions
LoiLoNote School is a cloud based service.
In order for our service to work correctly, specific web filtering settings must be applied.
Please be sure to use partial matches when registrating domains.
If these domains are not added, it will cause problems such as high-speed data sharing and file uploading to fail
Please apply the following settings:
Add loilo.tv and all its subdomains to your whitelist.
Add loilonote.app and all its subdomains to your whitelist.
New domains may be added in the future. Please make sure to register each domain with "Partial Match" to your web filter's whitelist. For a list of currently used domains, please check the reference at the bottom of the page.
SSL Certificate Decoders (Note: Depending on your device or web filtering service, this may be called a SSL Decoder or SSL Adapter, etc.)
If your web filtering service uses a SSL Certificate Decoder please make sure to add an exception to it as well.
Real-time functions such as screen share and lock screen will not work correctly without it.
HTTP Content Filters
Please create the same exceptions as above, as well as for LoiLoNote School posts.
Common Problem Due to Not Creating an Exception
The following problem has been commonly reported.
A "Reconnecting to server" error continuously displays in the bottom right.
Ways to Check
1. Access Check Connection Test
Click on the following URL and check to see if it displays 'OK'.
2. WebSocket Connection Test
Check to make sure the Control Lock and Screen Share functions are working correctly in the LoiLoNote School app.
3. Check LoiLo's SSL Certificate
Open up the https://loilonote.app website in your Chrome browser. Click on the lock icon in the URL, "Connection is secure", and then "Certificate is valid." The SSL certificate will be displayed. Make sure the certifcate says it is issued to loilonote.app and that it is issued by Amazon. (Pictured right)
https://gyazo.com/82d511c095498b871244e390865dcefd https://gyazo.com/330470ece6ad9928fe0bcaa42f410334 https://gyazo.com/5bb6d1b72b71c07c9ed88ff9217193db
If the certificate is not issued to our company but to a web filtering service, then it is likely SSL decryption is still being performed during your connection. Please check your settings again.
(Reference) LoiLoNote School's Current Domains
The following are domains LoiLoNote School currently uses for its cloud service:
User Support Domain Names